Frequently Asked Questions


 Got questions? We've got the answers.

Feel free to call or email us for any additional details!




Logistics


  • What areas do you serve?

    The primary service area of True Roots Catering encompasses the Treasure Coast area, including Fort Pierce, Port St. Lucie, Stuart, Vero Beach. We are also available for weddings and special events outside of the area.

  • How much do you charge?

    Our menus and services are completely customized for each special event, taking into careful consideration the desires and expectations of our clients. Please contact us to discuss your event and we will provide you a custom proposal and quote.

  • What are your catering responsibilities?

    We provide all necessary catering personnel and equipment. Ensure that all food is prepared and presented in a beautiful, safe and hygienic manner. Set up and clean up the catering area.


  • When are your business hours?

    Our business hours are Monday to Friday 9am to 5pm. We will always answer calls/text/emaills within 24 hours. If you reach out after business hours, expect a response the following day. We are typically very busy with events on the weekend, however, we will do our best to respond in a timely manner.

  • What forms of payment do you accept? When is the final payment due?

    We accept all major credit cards, bank transfer (ACH,Venmo), cash and checks. Deposit (33% of invoice) is required to lock in your event. Final payment is due 3 days prior to event date. We do accept cash/check the day of.

  • Are you licensed and insured?

    We are a fully licensed and insured catering company. If requested, we can provide all the necessary paperwork in place to ensure compliance and peace of mind. 


Services


  • What kind of catering services do you provide?

    We offer an array of delightful experiences to suit every occasion. Immerse your guests in the indulgence of our buffet, where an abundance of flavors awaits. Elevate intimate gatherings with a private chef experience, where culinary artistry meets personalized service. For a delightful brunch or lunch affair, savor the freshness and creativity infused into every dish. Opt for elegance with our plated dinner service, where each course is a masterpiece, meticulously presented to create a dining experience that transcends expectations. 

  • Do you provide waitstaff/bartenders/alcohol?

    We offer expert bartending and service staff for your wedding. While we don't directly handle alcohol procurement, our team is here to assist you in determining the optimal quantity based on your guest count.


  • Can you provide tables, chairs, plates, glasses, etc.?

    Most definitely! We can arrange for all of the equipment and rental needs for your special event. We work with the area’s most innovative and trusted rental providers in the area, and will make the entire process seamless, worry-free, and cost-effective.

    If you decide to arrange the rentals on your own, contact us to discuss the quantities, logistics and fees for setup and breakdown.

  • Is gratuity included?

    Yes, a 18% gratuity is added on to your final invoice.

  • Do you offer tastings?

    We most definitely do! Our tastings consist of 6-8 choices you pick from our menu and then some surprises choices Chef Mike will recommend for your event day. Does not include salad or dessert shooters.Tasting fee is $200+tax which is credited towards your final payment.


Menu


  • Do you arrange custom menus?

    All of our menus are customized to meet the needs and desires of our clients. Please contact us and we can send you a wide variety of cuisines, but that is just a starting point. When you choose True Roots Catering, we will combine your dreams with our creativity and expertise to develop a menu that will please all of your guests.

  • What kind of cuisines do you offer?

    True Roots Catering is able to provide you with a wide range of delightful cuisines including: American, Italian, French, Peruvian, Cuban, Puerto Rican, Japanese and Indian! If there is a dish you absolutely need to have at your event, Chef Mike will do his best to make it happen.

  • Do you provide Gluten Free and Vegan meals?

    Yes we do!  We are one of the very few caterers that provide Gluten Free and Vegan Menu Options. We take pride in being able to make these options available to you!

  • Do you offer special meals for children and vendors?

    Yes. We can provide special menu items for children and vendors. Ask us for details.

If you are interested in learning more about our services and menus, Please fill out our

Event Inquiry Questionnaire

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